As I have said before, in the past 12 months the

conversation within the insurance sector has changed from could technology

impact our industry to when and how it will impact.

The next question is whether the industry will be able to

drive real innovation from within or will change come from external players.

It’s interesting to read that the sector should embrace technological change

but I worry that this is no longer possible when the pace of development is so

rapid and the potential for disruption can be game changing.

The challenge gets bigger when you consider the diverse

range of FINtech start-ups out there and the way they examine each element of a

sector through a digital lens to find new ways of solving old, new and future

customer needs.

Over the next 5 years technology led change will dominate

the sector – how the industry responds and what the resulting landscape will

look like is up for debate.