This is a great article the neatly sums up the challenge for IT departments to deliver value in a digital world.
For insurers with complex legacy this is a critical...but will they be overtaken by more nimble, new entrants?
It seems IT practitioners haven’t realized yet the scale of digital disruption. Mired in the old IT thinking, they firmly believe that sophisticated tools are all businesses need to survive the ongoing digital disruption waves. Most of them warn, “Digital transformation is changing the way we do business, the way we deliver IT services must change, businesses need to adapt the way they work.” The problem is, there’s nothing new in what they offer to help businesses work the “right” way.